JOB STATEMENT

Responsible for overseeing patient care services and clinic operations.                                                                                                                       

JOB FUNCTIONS

• Supervise and support clinical staff, ensuring team efficiency.
• Train personnel on procedures, compliance, and workflows.
• Monitor quality control tests and billing activities.
• Manage staff schedules and coordinate with HR for staffing needs.
• Ensure inventory tracking, equipment maintenance, and facility safety.
• Oversee Patient Centered Medical Home (PCMH) model implementation.
• Recommend facility modifications for compliance and emergency readiness.
• Maintain a clean and safe care environment.
• Collaborate with department managers for operational improvements. 

MINIMUM QUALIFICATIONS

• Education:
  • Bachelor's in Business or Healthcare, preferred
• Experience:
  • Minimum 2+ years in healthcare industry. Clinical experience preferred. 
• Knowledge:
  • Working knowledge of CLIA, OSHA, NCQA, and Joint Commission regulations/requirements.
• Skills:
  • Excellent communication, interpersonal, and customer service skills
  • Detail oriented
  • Data entry
  • Proficient with Microsoft Office (Word, Excel)
  • Fluent in English, Spanish is a plus.
• Abilities:
  • Must be able to speak, read, write, and comprehend the English language.
  • Ability to sit for majority of the shift.
  • Must be able to bend or stoop.
  • Must be able to lift 20 lbs. unassisted.
  • Must have good vision (e.g, near acuity and depth perception)
• Other:
  • Must be able to work some Saturdays and travel locally.