Courtesy Patrol

Dallas, TX

JOB STATEMENT

 The Courtesy Patrol is responsible for the security and safety of company patients, staff, and facilities. This is purely a courtesy role; authorities will need to be contacted if a crime is occurring.


JOB FUNCTIONS 

  • Helps open facilities for business operations as well as securing buildings at closing time.
  • Conducts surveillance of premises using monitoring equipment or physically observing.
  • Conducts walking patrols of buildings, parking lots, and other areas assigned as applicable.
  • Respond to any incidents that occur and take appropriate action.
  • Investigates security breaches, incidents, and other alarming behavior.
  • Identifies and reports security threats, unsafe conditions or hazards, and/or other emergency situations.
  • Informs violators company policies and procedures (e.g., no loitering, no weapons in premises, etc.)
  • Completes reports by recording observations, information, occurrences, and surveillance activities.
  • Greets patients and visitors in a friendly and engaging manner.
  • Controls parking traffic by directing drivers as necessary.
  • Assists in maintaining the grounds, keeping them free of hazards and debris.
  • Assists with company events occurring on premises (e.g., giving directions or assistance).
  • Escorts patients, staff, vendors, guests, or other personnel as needed on company premises.
  • Performs other tasks as required by supervision (to include custodial duties).

MINIMUM QUALIFICATIONS

  • Education:
    • High School Diploma or Equivalent
  • Specialized Training/Certifications/Licenses:
    • None
  • Experience:
    • None
  • Knowledge:
    • Fluent in Spanish, a plus
  • Skills:
    • Interpersonal Relations
    • Basic Computer Skills
    • Attention to Detail
    • Effective Communication (Verbal, Written)
  • Abilities:
    • Ability to stand/walk for majority of the shift.
    • Must be able to lift and carry 20 lbs. unassisted.
    • Must be able to bend or stoop.
    • Must be able to speak, read, write, and comprehend the English language.
  • Other:  
    • Must be able to work early starting at 6:00 am, or work late closing at 7:00 p.m.
    • Must be able to periodically work on Saturdays.
    • Must be flexible to work extended hours on special events.
    • May require some local travel between different clinic locations.
    • Must be able to maintain required immunizations as required by the organization.
    • Must be comfortable being exposed to poor weather conditions (e.g., rain, cold, etc.)

JOB CODE: 33-9032